Technical Infrastructure:
• Inhouse developed Asterisk Predictive Dialer
• Dell Vostro 260S/ HP Pavilion P7-1010IN
• Servers Dell / HP Dual Xeon Processor Servers
• Phone NEC Aspila with Plantronics, Jabra and Microsoft Head Sets
• EPBX NEC Aspila EX
• Routers CISCO 2100
• Firewall Fortigate 100
• Net Work Certified network from Dlink with redundant voice and data at each and every workstation.

INTERNATIONAL PRIVATE LEASED CIRCUIT CAPACITY
• IPLC 4Mbps OFC & Radio Link Backup
• Internet Bandwidth 4 MBPS 1:1 Leased Line
• POP at Atlanta, California and Melbourne

POWER SUPPLY BACK-UP SYSTEM
• 40 KVA UPS - For Server Room and Workstations
• 120 KVA Generator (Kirloskar) - automatic

SOFTWARE
• CRM - Avaya Global Connect / Inhouse Developed ACE CRM
• Operating System - Ubuntu
• Database Server - MYSQL
• Antivirus - Norton AntiVirus 2005, McAffee Anti-virus 9.0